Refund policy

We offer a 30-day return window from the date your order is delivered.

If you are not satisfied with your purchase, you may request a return within this period.

Return Eligibility

To be eligible for a return:

  • The return must be requested within 30 days of delivery

  • The item must be returned in original condition

  • The item must include original packaging and accessories

  • Proof of purchase is required

Returns that do not meet these conditions may not be eligible for a refund.

Non-Returnable Items

For hygiene and safety reasons, we may decline returns for items that show significant signs of use or damage.

Return Process

To start a return, please contact our support team with:

  • your order number

  • the reason for return

Our team will provide return instructions.

Refunds

Once your return is received and inspected, we will notify you of the refund status.

Approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.

Shipping Costs

Original shipping costs are non-refundable. Customers are responsible for return shipping unless the item arrives damaged or defective.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery and include photos of the issue so we can resolve it quickly.